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Refund policy

 

WARRANTY: Most RUGID products, unless otherwise noted in the item description, come with a no-hassle 2-year warranty from date of purchase. If a defect or failure occurs as the result of intended use during this period we will repair or replace, at our discretion, the defective product or part(s). Normal wear and tear and cosmetic damage are not warranted. We will make every effort to replace your product with the same or equivalent. However, if a product is discontinued you may instead be offered a RUGID credit in the amount of the original purchase price.

REFUNDS: If you are dissatisfied with your RUGID product within 30 days of purchase date we will offer a full refund less any shipping charges. Products must be returned in original packaging with any supporting documentation, tags, etc. still intact in as-new condition. Return shipping is the responsibility of the purchaser.

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